REFUND POLICY
Plantinga wants you to be satisfied with your artwork. But if for any reason you aren’t, you can return it within 30 days of delivery, undamaged, for a refund (minus any shipping costs). Artwork must be sent back by tracked delivery in its original packaging or packaged securely and is your responsibility until it arrives. PLEASE NOTE: e-mail Plantinga if you wish to return your artwork.
Unfortunately commissioned pieces cannot be returned.
SHIPPING
All orders are wrapped and packed securely to prevent the artwork being damaged in delivery.
Shipping is included in the price of all original art. Shipping charges apply to all other products and will be added at check out based on delivery address.
Items sent within the EU are sent by Royal Mail. With original art sent via ‘Signed For Delivery’, meaning your order will be insured and protected. Someone will need to sign for your parcel.
Original artwork sent to the rest of the world will be sent either by Royal Mail Airsure, International Signed For or another secure delivery service. Plantinga will contact you with estimated delivery dates and the service being used.
INTERNATIONAL CUSTOMS CHARGES
If you are outside of the EU, you may be charged taxes and duties when your parcel arrives in the country. This is your responsibility to pay. Customs policies vary widely from country to country; you should contact your local customs office to find out more.
TERMS AND CONDITIONS
These terms and conditions apply between you, the user of this website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Wanda Plantinga, the owner and operator of this website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the website.